IADT MSc UX Design Assignment — Appendix and References

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Appendix

Resources referred to in this assignment.

Survey Questions

SurveyMonkey Design _ The User Experience of Online Collaboration Software.pdf

Design Heuristics & Principles

designprinciplesxlsx.pdf

Tester Consent Form

IADT_Consent Form.pdf

Testing Recruitment Screener

Recruitment Screener.pdf

Testing Script

TestScript 5.pdf

Garda Vetting ID

AWA001–20200610–00208

Testing Source Data

usabilitytest_results_assignment1.xlsx

Tiffany Transition Year Student Persona

persona_tystudent_3.0.pdf

Other Personas Considered

Software Developer

persona_dev.pdf

Mental Health Counsellor

persona_mhcounsellor.pdf

Sales Engineer

persona_sales.pdf

Tiffany Journey Map

Tiffany_Customer_Experience_2.pdf

Tiffany Empathy Map

Tiffany Empathy Map

Mural Team Wall

Howth

All images and videos are by Ultan O’Broin

References

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• Allabarton, R. (2019). What Is The UX Design Process? A Complete, Actionable Guide.
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• An Garda Síochána. (2016). National Vetting Bureau.
  Available online: https://vetting.garda.ie/ (Accessed 2 November 2020)
• Arnould, K. (2105). Recruiting Your Target Audience for UX Testing with Screener Questions.
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• Babich, N. (2018). A Comprehensive Guide To Mobile App Design in Smashing Magazine. February, 2018.
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• Dam, R.K. & Siang. T.Y. (2020). Getting Started with Empathy, Interaction Design Foundation.
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• Gibbons, S. (2020). UX Mapping Methods Compared: A Cheat Sheet. Nielsen Norman Group.
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• Goodman, E., Kuniavsky, M., & Moed, A. (2012). Observing the user experience a practitioner’s guide to user research. San Francisco, CA, USA: Morgan Kaufmann.
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• Kaplan, K. (2017). The 5 Steps of Successful Customer Journey Mapping. Nielsen Norman Group.
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• Mifsud, J. (2018). Paper Prototyping As A Usability Testing Technique. Usability Geek.
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• Nielsen, J. (2003). Paper Prototyping: Getting User Data Before You Code. Available online: https://www.nngroup.com/articles/paper-prototyping/ (Accessed 30 October 2020)
• Nielsen, J. (2012). Usability 101: Introduction to Usability. Nielsen/Norman Group.
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• Nielsen, J. (2014). When to Use Which User-Experience Research Methods. Nielsen/Norman Group.
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• Nikolova, Y. (2020). The Business Value of UX Research.
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• Ogle, D. (2014). Persona Creation.
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• Rehkopf, M. (2016). User Stories with Examples and Template. Atlassian Agile Coach.
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• Rosala, M. (2020). Crafting Product-Specific Design Principles to Support Better Decision Making. Nielsen Norman Group.
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• Rubin, J., & Chisnell, C. (2008). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. (2nd edition). USA: Wiley.
• Sharp, H., Preece, J., & Rogers, Y. (2019). Interaction design: beyond human-computer interaction. (5th edition). Wiley.
• Teixeira, C. (2015). How Much Time Does It Take to Create Personas? UX Collective.
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• Usability.gov. (2020). Reporting Usability Test Results.
  Available online: https://www.usability.gov/how-to-and-tools/methods/reporting-usability-test-results.html (Accessed 7 November 2020)

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